Smartsheet Demo vs Freshdesk Demo – Comparison Analysis

Project management is used by business teams to organize, plan and manage resources in order to reach specific goals. It is vital for every team within any company. Project management can have a significant impact on the success or failure of a company.

Today's business teams use many project management methods to ensure the successful delivery of various projects. The most common methods are agile, scrum, and waterfall. Due to technological advancements, many businesses are now using advanced project management software systems.

Modern project management software can bring many benefits to business teams. These software applications are useful for organizing workflows, providing visibility into project progress, enhancing collaboration among team members, and automating tasks. This software improves communication between managers and their teams as well as with external stakeholders. These software tools allow for faster, more efficient project delivery and also lower costs for businesses.

This article compares Smartsheet software with Box software. Both software programs are well-documented in regards to their project management functions across different industries.

What is Smartsheet Project Management Software?

Smartsheet is a cloud-based collaboration platform that can be used to manage projects of any size. Smartsheet is great for project managers of all levels. It is simple to use and easy to understand. Software Finder offers a Smartsheet demo that allows you to try the software's features.

Smartsheet features include file sharing, Gantt charts, task management and Gantt charts. They allow for real-time collaboration. Smartsheet can manage all aspects of any project and is flexible. Smartsheet can be adapted to fit any project's requirements. Smartsheet integrates well to many other business applications.

Smartsheet Features

  • Customizable dashboards using widgets
  • Log your activities to keep track of actions taken by co-workers
  • Integration with calendar applications such as Google Calendar or iCal
  • Automated approvals, alerts, and requests to improve workflows
  • To create reports, combine data from different sheets
  • To increase productivity, you can use third-party apps
  • Portals are used to centralize projects and give a complete view of all information.
  • Access to powerful portfolio tools via a control center

Smartsheet User Reviews

Smartsheet reviews show that about 100% of users are satisfied with the software's automation capabilities. Smartsheet users are over 95% satisfied by its collaboration tools and real-time capabilities.

Smartsheet's costly add-ons are not popular with users. Nearly all users think Smartsheet lacks the features required to create gridlines, formulas, and sheet tabs.

Smartsheet Pricing

Smartsheets start at $7 per month per user (billed annually). You can have up to 10 users per month, and you can view unlimited people. You can find more pricing information on the official vendor site.

Box and Freshdesk are two of the best customer service software available. These products offer a range of features, but also some differences.

This article will help to decide which FreshDesk Software suits your needs the best.

FreshDesk Software

Freshdesk is an end-to–end customer support software that allows you to manage all customer interactions through one platform. Access a Knowledge Base, FAQs, and Email Support. You can also access live chat, social media monitoring, analytics, and many other features. Software Finder offers a Freshdesk demo that allows you to test the software's features.

FreshDesk Software is a cloud-based customer support software that automates customer service for individuals and small businesses. Freshdesk's review has been published on February 15, 2019. Freshdesk has a score of 6.7/10. Check out what Trustpilot users think about Freshdesk

Box Software is an all-in-one platform that lets you manage your entire business including accounting, sales, marketing, and HR management. Box Review was published on November 5, 2018. The Box score is 8. Trustpilot users can share their opinions.

What are their differences?

This is how FreshDesk Software compares with smartsheet Software

Price - FreshDesk Software costs more than Box Software for the standard onboarding package. Details can be found below.

Features - Both companies offer a free trial of their products. Although the features of both products are similar, there are some differences (see below).

Freshdesk Features

Live Chat: Customers have the option to chat with the dashboard directly via live chat. Chat is available for both desktop and mobile devices.

Helpdesk: Customers have the option to open tickets for any questions or problems. These tickets can be categorized by topic. Customers will be able to easily identify these tickets when they access their help desk section.

Ticket Management: Customers have the option to create tickets according their problem or question. You can track all the updates to a ticket by Freshdesk email notifications. Each ticket has a unique tracking number.

Conclusion

You can also create notifications based on certain criteria such as keywords or knowing when there hasn't been activity over the past five minutes, etc.

Read More: A Detailed Comparison Smartsheet Software Vs Freshesk Software


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